While the icon of this section of a phone, the owner of starbeam.one is hearing-impaired and as such a bit allergic to phones. Irony. However, we are more than available to assist you.
Right now the owner of the application -- Michael "Mike-E-angelo" DeMond -- is handling all support requests. When a support issue is encountered it is considered a top priority. Currently, hours for support are approximately 4am-6pm ET, Monday-Saturday.
We are primarily available for support via our Crisp chat window. Expand it, enter in your question, and we will attend to it as soon as we can.
We have a small but growing community in Discord that can assist you. You can join in here:
If someone cannot answer your question, open a ticket via the
#support-ticketschannel in our discord server.