starbeam.one Documentation
  • 👋Welcome to starbeam.one
  • Overview
    • 🚀The starbeam.one Product Experience™
    • 💎Markets
    • 💫Resalable Digital Licenses (RDLs)
    • 🆔Identity Overview
    • 🔖Glossary
  • Common Tasks
    • 📞Contact Support
    • 🪞Attach Another Login Identity to Your Account
  • Artists
    • ❓Frequently Asked Questions
    • 🏃Quick Start
      • ⬆️Promote Your Profile
      • 🖼️Standard Market
      • 🏭Featured Market
      • 🏋️Traditional Market
    • 🚀Anatomy of a Product
    • Concepts
      • ✨Capacity
      • 👪Beneficiaries
        • Walkthrough
    • 🎯Tasks
      • Covers and Backgrounds: Creating Product Assets
      • Re-issue Inventory
      • Change Your Storefront Cover
      • Recall Inventory
      • Share Your Marketplace Sales Identity Address
      • Advanced Content: Video, Books, & Audio
    • 🤖Marketing 101: The Announcement Bot
    • ✍️Content Policy
  • Other
    • Free the Flares Weekly Contest
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  • Support Page
  • Hours
  • Crisp
  • Discord
  1. Common Tasks

Contact Support

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Last updated 1 year ago

While the icon of this section of a phone, the owner of starbeam.one is hearing-impaired and as such a bit allergic to phones. Irony. However, we are more than available to assist you.

Support Page

This information is mirrored on our support page:

Hours

Right now the owner of the application -- -- is handling all support requests. When a support issue is encountered, it is considered a top priority. Currently, hours for support are approximately 4AM-4PM ET (8AM-8PM UTC), Monday-Saturday.

Crisp

We are primarily available for support via our Crisp chat window. Expand it, enter in your question, and we will attend to it as soon as we can. Make sure your ad blockers are disabled to see the window.

Discord

We have a small but growing community in Discord that can assist you. You can join in here:

If someone cannot answer your question, open a ticket via the #support-tickets channel in our discord server.

📞
https://starbeam.one/support
Michael "Mike-E-angelo" DeMond
Join the starbeam.one Discord Server!Discord
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