> For the complete documentation index, see [llms.txt](https://starbeam-one.gitbook.io/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://starbeam-one.gitbook.io/home/common-tasks/contact-support.md).

# Contact Support

While the icon of this section of a phone, the owner of starbeam.one is hearing-impaired and as such a bit allergic to phones.  Irony.  However, we are more than available to assist you.

### Support Page

This information is mirrored on our support page: <https://starbeam.one/support>

### Hours

Right now the owner of the application -- [Michael "Mike-E-angelo" DeMond](https://twitter.com/Mike_E_angelo) -- is handling all support requests.  When a support issue is encountered, it is considered a top priority.  Currently, hours for support are approximately 4AM-4PM ET (8AM-8PM UTC), Monday-Saturday.

### Crisp

![](/files/FcehMaIHlTEd2p6veTEj)

We are primarily available for support via our Crisp chat window.  Expand it, enter in your question, and we will attend to it as soon as we can.  *Make sure your ad blockers are disabled to see the window.*

![](/files/ic4otgyc8EbKGnxomIcZ)

### Discord

We have a small but growing community in Discord that can assist you.  You can join in here:

{% embed url="<https://discord.gg/MFubTNt4Ph>" %}

If someone cannot answer your question, open a ticket via the `#support-tickets` channel in our discord server.