📞Contact Support
Last updated
Last updated
While the icon of this section of a phone, the owner of starbeam.one is hearing-impaired and as such a bit allergic to phones. Irony. However, we are more than available to assist you.
This information is mirrored on our support page: https://starbeam.one/support
Right now the owner of the application -- Michael "Mike-E-angelo" DeMond -- is handling all support requests. When a support issue is encountered, it is considered a top priority. Currently, hours for support are approximately 4AM-4PM ET (8AM-8PM UTC), Monday-Saturday.
We are primarily available for support via our Crisp chat window. Expand it, enter in your question, and we will attend to it as soon as we can. Make sure your ad blockers are disabled to see the window.
We have a small but growing community in Discord that can assist you. You can join in here:
If someone cannot answer your question, open a ticket via the #support-tickets channel in our discord server.
