# Contact Support

While the icon of this section of a phone, the owner of starbeam.one is hearing-impaired and as such a bit allergic to phones.  Irony.  However, we are more than available to assist you.

### Support Page

This information is mirrored on our support page: <https://starbeam.one/support>

### Hours

Right now the owner of the application -- [Michael "Mike-E-angelo" DeMond](https://twitter.com/Mike_E_angelo) -- is handling all support requests.  When a support issue is encountered, it is considered a top priority.  Currently, hours for support are approximately 4AM-4PM ET (8AM-8PM UTC), Monday-Saturday.

### Crisp

![](https://3188556050-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYxy1oiU1w0h1FausFQ4%2Fuploads%2FsSqvcsnURlJ7ks9SXFJx%2Fimage.png?alt=media\&token=b8a09f3b-3520-4e1b-bbfc-1da868181085)

We are primarily available for support via our Crisp chat window.  Expand it, enter in your question, and we will attend to it as soon as we can.  *Make sure your ad blockers are disabled to see the window.*

![](https://3188556050-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYxy1oiU1w0h1FausFQ4%2Fuploads%2FjTg8fvMVIYQpBLkcysvB%2Fimage.png?alt=media\&token=aa838fb9-c141-4ec9-b5c8-3c666b1f4ae6)

### Discord

We have a small but growing community in Discord that can assist you.  You can join in here:

{% embed url="<https://discord.gg/MFubTNt4Ph>" %}

If someone cannot answer your question, open a ticket via the `#support-tickets` channel in our discord server.